BCC Cookie Policy
Bin Clean Crew (BCC)
Last updated: 21 June 2026
1. About this Cookie Policy
This Cookie Policy explains how BCC uses cookies and similar technologies on our website, Customer App and online services.
It explains what cookies are, why we use them and how visitors can manage their cookie preferences.
This Cookie Policy should be read together with our Privacy Policy.
2. What are cookies?
Cookies are small text files that are placed on a visitor’s device when they visit a website.
Cookies can help a website work properly, remember user preferences, improve performance, understand how the website is used and support security.
Some cookies are essential. Others are optional and should only be used where the visitor has given consent, where required by law.
3. Types of cookies we may use
BCC may use the following types of cookies:
Strictly necessary cookies
These cookies are needed for the website or Customer App to work properly.
They may be used to:
- load the website correctly;
- keep forms working;
- remember cookie choices;
- protect the website from misuse;
- keep the Customer App secure;
- support login and account functions.
These cookies cannot usually be turned off because the website may not work properly without them.
Performance and analytics cookies
These cookies help us understand how visitors use our website.
They may show us:
- which pages are visited;
- how visitors move around the website;
- whether pages load correctly;
- whether visitors experience errors;
- which parts of the website need improvement.
We only use these cookies where required consent has been obtained.
Functionality cookies
These cookies help the website remember choices made by the visitor.
They may remember:
- cookie preferences;
- selected location or postcode;
- form progress;
- display preferences;
- language or similar settings.
These cookies improve the user experience but may not be essential.
Marketing cookies
BCC may use marketing cookies in the future to help measure advertising, understand campaign performance or show relevant adverts.
Marketing cookies will only be used where required consent has been obtained.
4. Similar technologies
We may also use similar technologies, such as:
- local storage;
- session storage;
- pixels;
- tags;
- analytics scripts;
- security scripts.
These technologies may work in a similar way to cookies and may store or access information on the visitor’s device.
5. Why we use cookies
We may use cookies to:
- make the website work correctly;
- keep the website and Customer App secure;
- allow customers to log in and manage their account;
- remember cookie preferences;
- improve website speed and performance;
- understand how visitors use the website;
- improve our services, layout and customer experience;
- support postcode checking, forms and online booking;
- measure marketing or advertising performance where applicable.
6. Third-party cookies
Some cookies or similar technologies may be placed by third-party service providers.
These may include providers for:
- website hosting;
- analytics;
- maps;
- postcode or address lookup;
- payments;
- online forms;
- email or SMS tools;
- security tools;
- advertising or social media tools.
Third-party providers may process data according to their own privacy and cookie policies.
We do not control all third-party cookies, but we aim to use reputable providers and only use optional cookies where consent has been obtained, where required.
7. Consent
When required by law, we will ask visitors for consent before placing optional cookies on their device.
Visitors may be able to:
- accept all cookies;
- reject non-essential cookies;
- choose cookie categories;
- change their cookie preferences later.
Strictly necessary cookies may still be used because they are needed for the website or service to work.
8. Managing cookie preferences
Visitors can manage cookies by using the cookie banner or cookie settings tool on our website, where available.
Visitors can also control cookies through their browser settings.
Most browsers allow users to:
- see what cookies are stored;
- delete cookies;
- block cookies;
- block third-party cookies;
- clear cookies when closing the browser.
Blocking some cookies may affect how the website or Customer App works.
9. Browser controls
Visitors can usually find cookie controls in their browser settings.
Common browsers include:
- Google Chrome;
- Safari;
- Microsoft Edge;
- Mozilla Firefox;
- Opera.
The exact settings depend on the browser and device being used.
10. Cookies used by our website
The exact cookies used by our website may change over time depending on the tools and providers we use.
As a general guide, our website may use cookies or similar technologies for:
- website security;
- contact forms;
- postcode checking;
- customer account login;
- payment processing;
- analytics;
- maps and address lookup;
- cookie consent preferences;
- advertising or campaign measurement, if used.
Where possible, we will provide information about specific cookies in our cookie banner, cookie settings tool or website documentation.
11. Customer App cookies and storage
If customers use the BCC Customer App or portal, cookies or similar technologies may be used to:
- keep the customer logged in;
- protect account access;
- remember account preferences;
- show cleaning schedules;
- manage payments;
- support customer messages;
- improve app performance.
Some of these technologies are essential for the Customer App to work.
12. Changes to this Cookie Policy
BCC may update this Cookie Policy from time to time.
Any changes will be published on this page with an updated “Last updated” date.
13. Contact
For questions about this Cookie Policy, please contact:
Bin Clean Crew (BCC)
Email: info@bincleancrew.co.uk
Phone: 07889700662
Address: 28 Henry Close, Worksop, S80 1EZ